Billing Policy

Last updated: September 2026

This Billing Policy explains how and when you'll be charged for orders placed on gaddygear.com.

When You're Charged

For most in-stock items, your payment method is charged in full at the time your order is placed. For items that ship via freight or are made to order, we may charge at the time of order to secure inventory, or in some cases at the time of shipment — you'll always see which applies before you check out.

Order Confirmations & Receipts

You'll receive an email confirmation immediately after checkout and a separate shipping confirmation once your order leaves our facility or our supplier's warehouse. Keep these for your records — they serve as your receipt.

Split Shipments

If your order contains items that ship separately (for example, a mix of small parcel and freight items), each shipment may generate its own confirmation, but you are only charged once for the total order unless otherwise noted.

Price Adjustments

We do not retroactively adjust the price of an order once it's placed, except to correct a listing error or as required to process a return, cancellation, or refund under our other policies.

Questions About a Charge

If a charge on your statement doesn't match your order confirmation, email us with your order number and we'll look into it promptly.

Contact Us

Gaddy Gear LLC
Phone Number: +1 786-887-2721
Email: contact@gaddygear.com
Address: 99 S 3rd St Ste 17, Hudson, NY 12534